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AI Front Desk Assistant
For dental and orthodontic offices, and other healthcare and small offices. Your staff stays in charge — the assistant drafts, your team approves.
The idea
TSS has provided managed IT for Texas offices since 2004. Now we also set up and manage AI helpers that take routine messages and outreach off your front desk, so your people can focus on the patients in front of them.
What it does
Drafts replies to common patient emails and texts — hours, directions, insurance, new-patient forms, and appointment requests. Your staff approves each reply before it goes out.
Finds overdue recalls and unscheduled treatment from Dentrix, Eaglesoft, Open Dental, and more, then drafts reminder texts and emails for your team to review.
Sends a post-visit thank-you with your Google review link. It goes to every patient, not only the happy ones.
Drafts and schedules posts on any social media platform you use now or add later. You approve every post before it goes live.
Built for HIPAA
Like our other TSS services, the AI Front Desk Assistant is month-to-month. It can be added to your existing TSS IT support.
How it works
We talk with you about your office, your messages, and where the front desk needs help.
We set up the assistant for your office, connect it to the tools you use, and train your staff.
TSS watches how it runs and steps in when something needs attention, just like your IT.